Your phone assistant.
Made for Swiss dialects.

For 7 days you test every function of Starter and Business – with 60 talk minutes and a Swiss test number, without a credit card. We build the first draft of your assistant from your website; you try it out in the browser, in the chat or with a test call before it goes live. You test call campaigns with your own numbers. The test ends after 7 days or when the 60 minutes are used up. Then you choose a plan.

Starter if your assistant should answer calls and questions, take appointment requests and work with your tools – with forwarding to up to 2 destination numbers (+41), each with any number of fallback numbers. Business if it should put calls through to people and departments, recognise your contacts, answer on your website or make calls itself. Enterprise if you need an SLA, a personal contact person or operation on your own servers. Own brand and resale run via the partner programme.

That depends on whether the assistant takes every call or only when you are busy or closed. The statistics always show how many minutes your calls use. If your plan is not enough, you buy 100 extra minutes for CHF 44 (CHF 0.44 / min.) – automatically only up to your spending limit. If you regularly need around 300 minutes or more a month, Business is cheaper.

Compare what you get per call minute: Starter includes 120 minutes a month, Business 350. Extra minutes come in blocks of 100 (Starter CHF 44, Business CHF 39; valid for 12 months from purchase, usable with an active plan). Our prices include VAT, billing is to the second, and calls under 15 seconds are free. Then there is the conversation itself: natural Swiss dialects (Zurich, Bern, Basel, Lucerne), operation and data in Switzerland, ISO/IEC 27001. Best of all, hear it yourself: call Anna or try it free for 7 days.

It is made for Swiss dialects (Zurich, Bern, Basel, Lucerne) and many other languages, including English, French, Italian and Standard German. You choose one as the starting language; if a caller wants another, the assistant switches during the call. You receive the summaries in English, German, French or Italian.

It reads your website – up to 50 pages – and your documents such as price lists or fact sheets (PDF with text, Word, Excel). If your website changes, re-read it with one click in the portal; with Business, this also happens automatically at regular intervals.

Billing is to the second, from the moment the call is answered. Ringing doesn’t count, and calls under 15 seconds are free. If the assistant transfers the call, the time after the handover counts too. Outbound calls (campaigns, API) to Swiss mobile numbers count double.

You receive an email at 90%. If you have switched on automatic top-up in “My subscription”, 100 extra minutes are charged on top each time – up to your spending limit, suggested CHF 88 (Starter) or CHF 78 (Business). If it is off or the spending limit is reached, new calls go to your overflow number, or callers hear a short announcement. An ongoing call is never cut off.

Yes, the minutes of your plan apply to that subscription period. Extra minutes are valid for 12 months from purchase and can only be used with an active plan. If your plan ends, they stay stored until they expire and are available again as soon as you choose a plan again. They are not refunded. They are only used after your plan minutes.

Yes. With your plan you get your own Swiss number (included in every plan). You forward your business number to it with your provider – always, only when busy, after a few seconds or only outside opening hours. With Business we also connect your phone system directly. If you choose a plan before the trial ends, your test number stays yours; without a plan it is released after the trial – so forward your business number only after you have chosen a plan.

Yes. We change your plan number on request: just send us an email. We cannot guarantee a specific area code; we currently have no numbers for 026, 033, 034, 041, 043, 052, 058 and 081. You can buy an additional Swiss number with Starter or Business in the portal for CHF 99 per year incl. VAT. It runs for one year and renews automatically. You can cancel at any time for the end of the term; amounts already paid are not refunded pro rata. The number stays valid as long as your plan runs.

The number of calls your assistant handles at the same time: 2 with Starter, up to 5 with Business, unlimited with Enterprise. If all are busy, the next call goes to your overflow number, or the caller hears a short announcement. All your assistants share your plan’s minutes and simultaneous calls.

It doesn’t take payments or give binding quotes. It doesn’t send text messages and doesn’t call anyone back on its own – unless you start a call campaign yourself (Business). It takes appointment requests, including requests to reschedule or cancel, and emails them to you. And it is no substitute for an emergency number: in an emergency, call 144, 117 or 118. On request, it puts urgent matters straight through to your emergency service.

You can move up to a bigger plan at any time; the unused time of your current plan is credited immediately. Any remainder is offset against your next payments. A smaller plan applies from the next subscription period. You can cancel at any time: the plan runs until the end of the paid subscription period. The current period is not refunded.

By credit card or TWINT directly in the portal. You receive a receipt showing VAT for every payment. With Enterprise, our team sends you the invoices by e-mail.

Yes, via the partner programme Suisse Line runs entirely under your brand and domain: portal, website chat, in-browser calls and emails. To sell Suisse Line to your own customers, the partner programme applies as well.

Yes. As an IT or telecom provider, you sell Suisse Line under your own brand: portal with your logo and your domain, customers and permissions managed by you, minute allowance and alerts per customer, summaries under your sender name. You invoice your customers yourself; we discuss terms in person. See for yourself: This is the portal your customers see

All data is stored in Switzerland. Suisse Line is ISO/IEC 27001:2022 certified, compliant with the revFADP and GDPR, and your data is never used to train AI models. You switch recordings on or off per assistant and choose the retention periods yourself – or have nothing stored at all.