Relieve your reception
AI Receptionist for Medical Practices
Your AI assistant handles routine enquiries — your team has more time for patients on-site.
Challenges in Daily Practice
Constantly ringing phone disrupts practice operations
Medical assistants tied up on the phone
Patients frustrated in hold queues
Prescription requests piling up
The AI Solution for Your Practice
An intelligent assistant that understands medical enquiries.
Appointment Management
Take appointment requests, rescheduling and cancellations — fully automated and in real time.
Prescription Requests
Take follow-up prescriptions and forward them for processing to the practice.
Triage
Assess urgency and prioritise or forward accordingly.
Multilingualism
Caring for patients in their language — EN, DE, FR, IT.
At a glance
24/7
availability, including outside opening hours
7 days
trial with 60 talk minutes
CHF 89
per month (Starter), 120 minutes included
Frequently asked questions: medical practices
Can an AI phone assistant take appointment requests for my medical practice?
Yes, Suisse Line takes appointment requests, rescheduling requests and cancellations for your practice automatically, in real time and 24/7, and emails you every request, so your medical assistants stay free for patients on site.
How does an AI phone assistant handle prescription requests and urgent calls?
Suisse Line takes requests for follow-up prescriptions and passes them to your practice for processing. For every call the assistant assesses the urgency and prioritises or forwards it according to your rules. You receive every request by email, and patients do not wait on hold.
What does an AI phone assistant cost for a medical practice?
Suisse Line costs CHF 89 per month for Starter (120 talk minutes) or CHF 165 per month for Business (350 talk minutes), both including VAT; Enterprise is available on request. You can try it free for 7 days with 60 minutes and no credit card, and the subscription can be cancelled monthly. Details are on the pricing page.
Where is patient call data stored?
Suisse Line stores all call data in Switzerland only and complies with the Swiss FADP and the GDPR, suitable for professionals bound by professional secrecy (Art. 321 Swiss Criminal Code). The platform is ISO/IEC 27001:2022 certified, and your data is never used to train AI models. Recording is optional.
Your own assistant in just minutes
Optimise Your Practice Operations
Free demo for your practice.
- 1Enter your website
- 2Your assistant takes shape
- 3Test it right away